Privacy Policy

We may collect account information, business information, customer lead details, uploaded content, chat messages, appointment details, usage information, technical logs, and billing-related data.

Contactor allows users to connect certain Google Workspace services, including Google Calendar, to provide scheduling and calendar-related functionality. When a user connects a Google account, Contactor may access Google user data only as necessary to provide the features requested by the user, such as checking calendar availability, creating appointments, rescheduling appointments, and canceling appointments.

Contactor's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Google Workspace API user data is not used to develop, improve, or train generalized or foundational artificial intelligence or machine learning models. Contactor does not sell Google Workspace API user data or use it for advertising purposes.

Contactor may use artificial intelligence to support customer-facing functionality; however, Google Workspace API user data is used only to provide the specific user-requested functionality and is not used for generalized AI or machine learning model training.

We use information to provide Contactor, operate AI receptionist features, manage accounts, capture leads, support scheduling, process billing, improve the product, prevent abuse, and communicate with users.

Businesses using Contactor may collect customer names, phone numbers, emails, project details, service requests, appointment details, and uploaded files or images.

Businesses are responsible for how they use customer information collected through their Contactor workspace or website.

Information provided to Contactor may be processed by AI systems to generate responses, summarize leads, assist with workflows, suggest content, and support customer interactions.

Customer and business data is not sold. If AI processing practices change, this policy will be updated.

We may use third-party providers for hosting, authentication, AI services, email delivery, SMS, calendar integrations, analytics, payment processing, storage, and security.

Examples may include Supabase, OpenAI, Stripe, Google, Twilio, Resend, Vercel, or similar providers.

Payment information may be processed by third-party payment providers such as Stripe. Contactor does not need to store full credit card numbers directly.

We may use cookies, logs, and similar technologies to keep the service working, understand usage, improve performance, and secure accounts.

We use reasonable technical and organizational safeguards to protect information, but no system can be guaranteed completely secure.

We retain information as needed to provide the service, comply with legal obligations, resolve disputes, prevent abuse, and improve operations.

You may request updates, access, or deletion of certain information by contacting us. Some information may be retained for legal, billing, security, or operational reasons.

Contactor is intended for business use and is not directed to children.

We may update this Privacy Policy from time to time. Continued use of Contactor after updates means you accept the revised policy.

Questions can be sent to support@getcontactor.com.