Contactor Legal
AI Policy
Last updated: June 2026
Use of AI
Contactor uses AI to help answer questions, capture leads, summarize conversations, suggest responses, create business content, and guide customers to next steps.
AI Limitations
AI may produce incomplete, outdated, or incorrect responses. AI should be treated as an assistant, not a replacement for human judgment.
Business Responsibility
Each business is responsible for the accuracy of its services, pricing, policies, availability, licenses, insurance, warranties, scheduling rules, and other business information.
Human Review
Businesses should review important leads, customer requests, appointment details, AI-generated responses, website content, and knowledge base information.
Knowledge Base
The quality of AI responses depends heavily on the information a business provides. Businesses should keep FAQs, services, pricing, policies, service areas, and uploaded documents accurate and current.
No Professional Advice
Contactor does not provide legal, medical, financial, engineering, tax, or other regulated professional advice.
Prohibited Uses
Users may not use Contactor to generate harmful, deceptive, illegal, abusive, discriminatory, or misleading content.
Customer Interactions
AI interactions may be stored, reviewed, summarized, and used to help businesses manage leads and improve customer follow-up.
Changes to This Policy
We may update this AI Policy as Contactor's AI features evolve.
Contact
Questions can be sent to support@getcontactor.com.