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Contactor Legal

AI Policy

Last updated: June 2026

Use of AI

Contactor uses AI to help answer questions, capture leads, summarize conversations, suggest responses, create business content, and guide customers to next steps.

AI Limitations

AI may produce incomplete, outdated, or incorrect responses. AI should be treated as an assistant, not a replacement for human judgment.

Business Responsibility

Each business is responsible for the accuracy of its services, pricing, policies, availability, licenses, insurance, warranties, scheduling rules, and other business information.

Human Review

Businesses should review important leads, customer requests, appointment details, AI-generated responses, website content, and knowledge base information.

Knowledge Base

The quality of AI responses depends heavily on the information a business provides. Businesses should keep FAQs, services, pricing, policies, service areas, and uploaded documents accurate and current.

No Professional Advice

Contactor does not provide legal, medical, financial, engineering, tax, or other regulated professional advice.

Prohibited Uses

Users may not use Contactor to generate harmful, deceptive, illegal, abusive, discriminatory, or misleading content.

Customer Interactions

AI interactions may be stored, reviewed, summarized, and used to help businesses manage leads and improve customer follow-up.

Changes to This Policy

We may update this AI Policy as Contactor's AI features evolve.

Contact

Questions can be sent to support@getcontactor.com.